HOW TO HUMAN
Hands-on communication training
Communication skills and the ability to read people are something we need in all walks of life. Good, informed communication achieves more than a loaded gun. Communication is a skill, like any other, that can be learned and improved. This course is based on the common practices from the fields of intelligence and (military) security.
The goal is for the participant to become a more conscious communicator and effective negotiator. This very practical day will provide the ability to covertly shape conversations towards your objectives and identify the intentions of your conversational partner, among other skills.
The course will provide participants with both knowledge and confidence for performing in difficult situations. We will provide an opportunity to step out of the comfort zone and put your skills to the test.
The course is divided into three parts:
The first part will take place before the start of the contact learning and consists of students completing a profiling questionnaire at a time that suits them. The results will be analyzed in the second phase of the course.
The second part (8h) takes the form of contact training, during which theory is acquired and situational exercises are carried out.
The third part (4 hours, same evening) is conducted in a public place in Tartu/Tallinn. Previously learned knowledge will be put to test in real life situations.
In the classroom:
Theory and simulations throughout the day (8h)
In public space:
Tackling practical exercises (4h)
Reading body language
Building rapport
Profiling people and analyzing profiles of the participants
Techniques of eliciting information and ways of asking questions
Planning and leading conversations
Situational exercises
Participants will gain very good hands-on experience and become much more confident and aware communicators.
Participants…
- Can read and influence body language
- Are able to use elicitation techniques or recognise when used against them
- Know how to profile people quickly and how to influence people with different profiles
- Can read and influence people’s motivation
- Can plan conversations and negotiations
- Understand better the needs and fears of their counterparts
- Are able to change or adapt their behavior according to the situation
- Are able to be flexible in a changing situation and to react adequately in unexpected situations
Read our blog to find out more about the real value of participating in the How to Human course!